PRIVACY POLICY

Effective date: June 28, 2024

RMLA, Oleum Joint Venture, S. de R.L. de C.V. (“RMLA”, “us”, “we”, or “our”) operates the rcrrivieramaya.com and clientportal.rcrrivieramaya.com websites (collectively, the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

If you have a disability and/or would like to receive this Privacy Policy in a different format, please contact us at sales@rcrrivieramaya.com.

TYPES OF DATA COLLECTED PERSONAL DATA

The type of information that we collect depends on your interaction and relationship with us.  We may collect the below categories and types of personal information with your consent or as otherwise required or permitted by law.  

  • Identifiers: name, postal address, telephone number, and email address.
  • Geolocation Data: GPS coordinates and the region from which website is accessed.
  • Internet or Electronic Usage Data:  network and website interaction history, IP address, website cookie information, interaction with advertisements, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

SOURCES OF PERSONAL DATA

We collect personal information in the following ways:

  • Directly from you. We may collect identifiers that you provide directly to us.
  • Automatically. When you access our services, we may collect geolocation data and internet or electronic usage data, including through the use of cookies and other tracking technology.
  • Social media platforms. Depending on the information you choose to share and your privacy settings, we may collect identifiers, commercial information, education information, financial information, geolocation data, internet or electronic usage data, professional or employment information, and sensitive personal information, and inferences.  Based on the way you have set your privacy settings on your social media accounts, most social media platforms, like Facebook, analyze data about how you interact with our Site and combine it with information on other users to provide us information about you. In addition, we may receive information about you if other users interact with us on social media and information about you is visible to us, for example the fact that you are “friends” or other public-facing profile information.

TRACKING & COOKIES DATA

When you access the website, we (and third-party companies we work with) may collect and store certain information by using technologies such as server logs, cookies, web beacons, clear gifs, tags, e-tags, flash cookies, log files, pixels, code, Javascript packages, mobile advertising IDs (such as Facebook ID or Google’s Advertising ID), cross-device linking, and similar technologies. The information collected includes information about your activities on our Sites, IP address, browser or operating system type and version, device IDs, and demographic or inferred-interest information, as well as information or communications you have submitted to us through the Sites.  

We may use this information to understand general usage and volume statistics, how users navigate to and around our Sites, what content is viewed or accessed, and which services have been obtained. We may also use these technologies to keep track of your preferences and profile information and to allow third-parties to provide analytics and advertising services and serve advertisements on our behalf across the Internet and in mobile applications. For example, our advertising partners may use the fact that you visited our Site to target advertising to you on other websites and mobile apps on your current device or on other devices you use. They may match your browsers or devices if you log into the same online service on multiple devices. These third parties partners may use this information for our and their own advertising, analytics, attribution, and reporting purposes. 

To learn more about interest-based advertising, tracking technologies, and how to opt out, please visit http://www.aboutads.info/choices. 

DO NOT TRACK SIGNALS

Some browsers have a “do not track” feature. It lets you tell website you visit that you do not want them to track your online activity. These features are not yet uniform across browsers. Our Site are thus not currently set up to respond to these signals. For more information on Do Not Track signals, please visit https://allaboutdnt.com/. 

USE OF DATA

RMLA uses the collected data for various purposes:

  • To provide and maintain the Service;
  • To notify you about changes to our Service;
  • To provide customer care and support;
  • To provide analysis or valuable information so that we can improve the Service;
  • To monitor the usage of the Service;
  • To detect, prevent and address technical issues;
  • For marketing and promotional purposes, including to improve our marketing efforts, for relationship management, and to provide you with information, including personalized marketing communications.
  • For security and fraud prevention.
  • To comply with our legal obligations, including reporting requirements, defend ourselves in legal proceedings, and protect our company and our property, employees, and others through legal proceedings.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.  If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your submission of such information represents your agreement to that transfer.

DISCLOSURE OF PERSONAL DATA

RMLA may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of RMLA
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

GOOGLE ANALYTICS

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

CALIFORNIA SHINE THE LIGHT LAW

Shine The Light. If you are a California resident, this section applies to you. The California Shine the Light law (Cal. Civ. Code § 1798.83) permits residents of California to request certain details about how their information is shared with third parties for the third-parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at sales@rcrrivieramaya.com and include “CA Shine the Light” in the subject line of your email.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US

If you have any questions about this Privacy Policy and/or will like to access, rectify and/or would like to delete your Personal Data, please contact us: By email: sales@rcrrivieramaya.com. We will provide our response no later than five (5) working days.